Privacy Policy

Introduction

Welcome to https://affordable-leak-detection.storysurge.net (hereafter referred to as “Affordable Leak Detection,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy outlines our practices regarding the collection, use, and disclosure of personal data in alignment with various international privacy laws and regulations, including:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25 on the protection of personal information in the private sector
General Data Protection Regulation (GDPR) of the European Union (EU)
Lei Geral de Proteção de Dados (LGPD) of Brazil
California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA)
Colorado Privacy Act (CPA)
Utah Consumer Privacy Act (UCPA)
Connecticut Data Privacy Act (CTDPA)
Virginia Consumer Data Protection Act (VCDPA)
South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our website (https://affordable-leak-detection.storysurge.net), mobile applications, online services, and products offered by Affordable Leak Detection. It is important to emphasize that this policy does not extend to third-party platforms or services accessed through links on our site. These external entities have their own privacy policies governing the collection and use of personal data, and we encourage users to review these policies carefully.

Processing Activities

This Privacy Policy governs your interactions with us in various ways:

When you create an account and use our applications or services as an authorized user.
During your visits to our websites linked to this policy.
If you subscribe to receive communications from us, including newsletters, promotional emails, phone calls, or texts/SMS messages.

Personal Data Collection

We collect a range of personal data to enhance your experience and provide our services effectively. The types of personal information we gather include:

Account Information: Details related to your account creation and management, such as user names, email addresses, and passwords (hashed and encrypted).
Payment Information: Data necessary for processing payments, including cardholder names, card numbers, expiration dates, and security codes.
Financial Information: Your financial records, transaction history, and billing addresses for accounting and fraud prevention purposes.
Purchase Information: Details about your purchases, order history, and product preferences to personalize your shopping experience.
Mobile Device Identifiers: Unique identifiers from your mobile devices, such as IP addresses, device IDs, and location data, to deliver personalized content and services.
Location Data: Your geographical location information, provided voluntarily or through device settings, to offer location-based services and tailor content to your region.
Feedback and Reviews: Any comments, suggestions, or ratings you choose to share with us to improve our products and services.
Social Media Information: Data from social media platforms when you interact with our content or engage with us on these platforms.
Product Information: Details about the products you view, search for, or purchase on our website.

We collect this data through various means: user input forms, account creation processes, shopping transactions, device settings, analytics tools, and third-party integrations.

Cookies

Cookies are small text files stored on your browser to enhance your experience with our services. We utilize cookies for several purposes:

Strictly Necessary Cookies: These ensure the basic functionality of our website and applications, allowing you to navigate through pages and post comments.
Preference Cookies: Remembering your preferences, such as language settings or display options, to personalize your user experience.
Analytics Cookies: Tracking aggregated data about visitors to improve the performance and features of our services, while ensuring user anonymity.

Users have control over non-essential cookies through our Cookie Manager, where you can customize your cookie preferences.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once these purposes are met, we securely delete or anonymize the data to protect your privacy. Our retention periods may vary depending on the type of data and the specific legal requirements in our jurisdiction.

Security Measures

We take robust security measures to safeguard your personal data from unauthorized access, disclosure, alteration, or destruction. These include:

Encryption of sensitive data during transmission and storage.
Implementing secure third-party processing services to handle payments and other transactions securely.
Regularly testing and updating our security protocols to adapt to emerging threats.
Restricting access to personal information based on the principle of least privilege.

Children’s Privacy

We do not knowingly collect or solicit personal data from children under the age of 18. If you believe we have collected such data by mistake, please contact us, and we will take immediate steps to rectify the issue.

Your Rights and Choices

You have certain rights regarding your personal information, which include:

Right to Access: You can request access to the personal data we hold about you and know how it is being used.
Right to Rectification: Correct any inaccurate or incomplete personal information we may have about you.
Right to Erasure (Right to be Forgotten): Ask us to delete your personal data, subject to certain legal exceptions.
Right to Object: Object to the processing of your personal data for specific purposes, such as marketing or profiling.
Right to Data Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.

To exercise these rights or if you have any privacy-related queries, please contact our Data Privacy Officer at [email protected].

Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes through our website or by directly sending you a notice. We encourage you to review this policy periodically to stay informed about how we protect your personal data.

By using our services and providing your personal information, you consent to the collection, use, and disclosure of data as described in this Privacy Policy. If you have any concerns or questions, please do not hesitate to contact us.